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01. General Computer Tips

31

How can I use Handbrake to reduce the size of videos?
How do I activate the Summer Checkout Form?
How do I change the system language of a Mac from Chinese to English?
How do I check progress and edit my Summer Checkout Form?
How do I clear cache for one site?
How do I connect and register to NCPA network
How do I do a screen recording on my Macbook?
How do I set up WeChat before I arrive in China?
How do I Sign up and Use Screencast-O-Matic?
How do I submit a fixed asset disposal form?
How do I submit a Leave Request?
How do I switch the language of an iPad from Chinese to English?
How to check phone balance via SMS
How to clear cache & cookies?
How to install NCPA Software Center
How to save your iPhone and iPad pictures as JPEG instead of HEIC
How to shop in the online Apple store with Edu discount (for staff)
How to take a screenshot on Mac
How to uninstall NCPA Software Center
NCPAPortal-家长门户
Network Q&A for Staff
What are some troubleshooting tips for the AP Classroom?
Print

02. NetID Accounts

4

As a staff member, how do I use my NetID and Clever to log in to Rubicon Atlas?
How do I change my password?
What are the End of Year IT Procedures for Faculty and Staff?
What are the End of Year IT Procedures for Graduating Students?

03. Office 365

23

As a teacher, how do I push out videos to sync to my students’ MacBooks by using Teams and OneDrive?
Bring back red dot notification in Teams
How can I filter New Emails into Folders in Outlook?
How do I add an event on the Peer To Peer calendar?
How do I add School Calendars for Staff and Faculty
How do I add School Calendars for Students and Parents?
How do I Approve or Decline Meeting Room Reservations (for Admin Assistants)?
How do I change my password ?
How do I change Outlook Calendar notifications?
How do I check my notification settings in Teams?
How do I mark emails as “Not Junk”?
How do I reserve a Meeting Room?
How do I save my NCPA e-mail messages for after I leave NCPA?
How do I set up an e-mail signature?
How do I submit timesheets for ASA and study hall?
How do I use Outlook Filters to Search for Emails?
How to change your authentication method from Microsoft Authenticator app to SMS
I can not use Office 365 DESKTOP Apps to edit files, what should I do?
Onedrive desktop app can not sync department folder
QQ Email user can’t receive some email from ncpachina.org
Quarantined messages on NCPA Outlook (Global Settings)
Use Onedrive to synchronize Teams files
Where can I find my outlook auto-reply?

04. PowerSchool

23

As a counselor, how do I view which students have submitted course requests and which haven’t?
As a student, how do I view my course requests for next year?
As a teacher, how do I manually override a final course grade or standard score in the PowerTeacher Pro gradebook?
Finding student information — email addresses, parent contacts, and understanding how they see grades
How can I enter semester grades and comments in Powerschool?
How do I create an assignment in the PowerTeacher Pro-grade book?
How do I enter scores for assignments?
How do I get a report of a student’s total absences
How do I manually adjust student schedules before the master schedule has been loaded for the next school year
How do I submit final course grades?
How do I submit recommendations for a student?
How do I use PowerSchool
How does the Sweep Team access attendance
How is the final course grade calculated for students?
Logging an AUP violation meeting
Making a seating chart
PowerSchool Login for Students
PowerTeacher Pro Quick Reference for Teachers
Reassessment Form
Substitute attendance instructions
Taking Attendance
Viewing student progress and manipulating overall standards scores and final course grades
Where can I find course selection requests in PowerSchool?

05. Canvas

11

Canvas Login for Student
How can I access Atlas in Canvas?
How can I add a teacher or a student in Canvas?
How can I integrate Flipgrid and Canvas?
How do I add my Tencent Meeting link to my Canvas Home Page?
How do I allow multiple submissions with the Canvas/Turnitin integration?
How do I create a new Module in Canvas?
How do I create a Page and link it in Canvas?
How do I link a unit to a Module in Canvas?
How do I manage sharing videos for my lessons for easy access & WiFi considerations?
How do I use the Turnitin Integration in Canvas?

06. K3 Finance System

11

As an approver, how do I approve requests submitted to me?
How do I correct or amend a rejected form.
How do I create a payment request to pay a vendor?
How do I set up my K3 account?
How do I settle a cash advance?
How do I submit a cash advance request?
How do I submit a local purchase order?
How do I submit a reimbursement request?
How do I view the status of a submitted request?
What should I do once my request is approved?
Which Expense Items (Budget Codes) and Approval Paths should I use?

07. Off-campus technical issue 离校技术问题

2

How do I use Cisco AnyConnect for VPN connection?
Off-Campus WiFi Help

08. SchoolsBuddy

2

How can I check my schedule for PTC’s in Schools Buddy?
家长登录SchoolsBuddy

09. Websites

4

As a staff member, how do I use the parent portal?
How do I get reimbursed for meals if I am on a school trip or attending PD?
How to clear cache & cookies?
How to use google.com instead of the default google.com.hk

10. AP test question

2

How to save your iPhone and iPad pictures as JPEG instead of HEIC
Welcome to NCPA Knowledgebase

11. Apps for Testing

3

How to install NWEA Secure Testing Browser for MAP Test?
How to install WIDA MODEL Student Browser?
MAP Testing Quick Reference

12. Virtual School 远程教学

21

Best practice for teaching via Tencent meeting 通过腾讯会议教学的最佳实践
How do I add my Tencent Meeting link to my Canvas Home Page?
How do I install and login to VooV Meeting?
How do I install and use Tencent Meeting? 如何安装并使用腾讯会议？
How do I manage sharing videos for my lessons for easy access & WiFi considerations?
How do I Sign up and Use Screencast-O-Matic?
How to join tencent meeting via wechat mini program?
How to manually update Tencent Meeting app?如何手动升级腾讯会议？
How to remotely control the PPT shared by Tencent Meeting
How to save your iPhone and iPad pictures as JPEG instead of HEIC
How to take attendance via Tencent Meeting?
Slow Internet Issues for Teams
Slow internet 网页加载缓慢
Teams: Breakout Rooms
Video Guide How do I install and use Tencent Meeting? 视频指引如何安装并使用腾讯会议？
Virtual school tips for [students]
Where do I get help? 去哪里寻求帮助？
如何加入视频直播？
家长如何完成线上走读申请？
家长如何查看选课信息？
家长如何给学生提交请假申请？

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